Delivery and Returns

Shipping within South Africa
All local South African orders placed online are delivered using a door-to-door courier. Free delivery for orders over R800. Otherwise, we ship anywhere within South Africa for a set rate of R60.  Delivery within 3 working days of despatch.
International Shipping outside of South Africa
Please note that we do not deliver to Australia.  If you are in Australia and have an inquiry about our products, retail or wholesale, please contact our Australian Distributor:
Coastal Drift Imports, Unit 1, 3 Taronga Place, Mona Vale, NSW 2103  Email:
All other international orders placed online are delivered using DHL Couriers.  This is a very reliable and traceable door to door service that takes approx 3-5 working days to reach you from despatch.  Free delivery for orders over R3000.  Otherwise, we ship internationally for a set rate of R500.

International customs and import duties 

You may be liable for customs and import duties, quotas, permits, product restrictions and/or other local requirements. Customs policies vary widely from state to state and country to country, so please be sure to investigate before placing an order, as we cannot be held liable for any extra charges.

Delivery Time
After placing an order within South Africa, you should receive your parcel within 3 working days. 
Returns and Refunds
Should you wish to return or exchange your item, please make sure you send it back to us within 2 weeks of receiving your order, in the same condition that it was delivered to you. Refunds cannot be arranged for items that are received back damaged or late.