Soo Piercy: Swahili Dreams Mixed Media
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Handmade
Every product is handmade and tells the story of who made it, where it was made and what it is made with.
Integrity and Care
We care about all of our SOUL team and we profit share with our Cape Town staff and giveback to organisations and people close to our heart.
African sourced and manufactured
All products are made using materials sourced and manufactured within Africa in collaboration with African artisans.
Returns & Refunds
Online Returns Policy
If you are not completely happy with any item purchased on-line, please email us at info@souldesign.co.za within 7 days of receiving your order.
Please specify why you are returning it and we will handle the return as follows:
1) If the item arrives damaged or is incorrect, you can return it and either: a) exchange it for a replacement; b) return it and be issued with a gift card for the amount of the original purchase; or c) we can provide a full refund (other than for SALE items).
We will cover the costs of the courier.
2) If the item is the wrong size or not what you wanted, you can return it and either: a) exchange it for a replacement; b) return it and be issued with a gift card for the amount of the original purchase; or c) we can provide a full refund (other than for SALE items).The courier costs, in this case, is for your own account and the item must be returned within 14 days of purchase (subject to us receiving your email within 7 days).
All items returned to us must be in ideal condition for resale; unworn, unwashed and any labels still attached. We will inspect the returned item when they arrive and should we find them in unsuitable condition to be returned, it will be sent back to you.